Online Doctor for Hair Loss: Telemedicine in Switzerland
Treating hair loss via telemedicine: process, legal basis, and advantages of online consultation with Swiss doctors.
Your hair loss treatment,
individual and physician guided
Treat hair loss online with a medical questionnaire, physician review and discreet delivery if prescribed. Ingredients and evidence explained clearly.
Physician reviewed
Swiss physicians
Individual formulation
Discreetly delivered
Progress check-ins
Physician reviewed
Swiss physicians
Individual formulation
Discreetly delivered
Progress check-ins
How it works
A clear path from the medical questionnaire to ongoing physician support
- 1
Medical questionnaire
You start easily online with a few questions about your hair loss and your health. The more honest your answers, the better the physician can assess you.
- Just a few minutes
- Photos and health details
- All in the secure portal
- 2
Physician review
A physician calmly reviews your information and photos and checks what is medically right for you. Whether and which treatment makes sense is always their decision, never automated.
- Licensed Swiss physicians
- Usually 1 to 2 business days
- Independent medical decision
- 3
Prescription & delivery
If a treatment fits, the physician issues your prescription. You then choose how to continue calmly in the portal, with no pressure and adjustable anytime.
- Prescription if medically appropriate
- As a subscription or single prescription
- First delivery in 7 to 14 days
- 4
We stay by your side
Things continue after you start. Your physician guides you and regularly reviews your progress with you.
- Check-ins after 3, 6 and 12 months
- Based on your progress photos
- Adjusted by your physician
Made for you
No off-the-shelf treatment. If a treatment is medically right for you, your physician puts your formulation together specifically for you, based on your information, your preferences and your tolerability.
Illustration only. Packaging and appearance may differ.
- Individually made for you, only after physician review
- Several active ingredients in a single application, easy day to day
- Without excipients like propylene glycol if preferred
Illustration only. Packaging and appearance may differ.
Active ingredients
Learn general information about ingredients used in androgenetic alopecia. The physician decides whether an ingredient is suitable for you.
Minoxidil
Applied directly to the scalp. The suitable form depends on the product or physician assessment.
Finasteride
Acts on the DHT pathway and is assessed medically in androgenetic alopecia.
Dutasteride
Discussed in relation to the DHT pathway and weighed particularly carefully because it stays in the body longer.
Two ways to your treatment
If a prescription is issued, there are two ways. You choose one of them.
Subscription with individual formulation
Your topical formulation is individually compounded in a Swiss pharmacy. The prescription goes directly to the partner pharmacy.
- Individually compounded
- Delivery every 3 months
- Direct to the pharmacy
Prescription for a ready-made medicine
You receive your original prescription by post and redeem it at a pharmacy of your choice.
- Original prescription by post
- Free choice of pharmacy
- No subscription
Progress and physician support
A treatment works over months, not overnight. We guide you along the way and look at your progress together at fixed points in time.
0 to 3 months
The treatment starts to work. There is usually little to see yet, and that is normal.
3 to 6 months
Many people start to notice first changes. Hair loss can begin to slow down.
6 to 12 months
The effect becomes more visible. Now consistency matters most.
from 12 months
The effect you reach is maintained for as long as the treatment continues.
The time ranges are guide values. Progress is individual and depends on the prescribed ingredients and regular use.
More shedding at the start is common
In the first weeks some people shed more hair for a short time. This is a known reaction as the follicles shift into a new phase, and it usually settles on its own. If you have questions, your physician is there for you.
Progress check-ins at fixed times
After 3, 6 and 12 months and yearly after that you upload new progress photos. Your physician sees the progress and can adjust the treatment if needed.
Helpful guides
Deepen your knowledge about ingredients and application with our popular articles.
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Ready for the first step?
Start with the medical questionnaire. Swiss physicians review your information. If prescribed, the partner pharmacy delivers regularly and discreetly.
Start consultationThe physician assessment costs CHF 99. See transparent pricing