What orva costs
One fixed fee for the medical assessment. A subscription only once prescribed, shipping included and cancellable at any time.
- Initial medical assessment
- CHF 99.–one-off
- Refunded if no treatment is prescribed
- Subscription after prescription
- fromCHF 74.–per month in your first subscription, 12 months paid upfront, credit included
All prices in CHF including VAT.
Two payments, clearly separated
1. Initial medical assessment
- Online questionnaire
- Physician assessment
- Medical approval if appropriate
CHF 99.–
Credited in part or in full to your first subscription, depending on the term
2. Choose a subscription if a treatment is appropriate
CHF 29.– credited
3 months
fromCHF 84.–per month
First paymentCHF 250.–
Then at the regular price from CHF 93.– per month.
CHF 49.– credited
6 months
Most popularfromCHF 77.–per month
First paymentCHF 460.–
Then at the regular price from CHF 85.– per month.
CHF 99.– credited
12 months
fromCHF 74.–per month
First paymentCHF 880.–
Then at the regular price from CHF 82.– per month.
How the credit works
If you choose a subscription after the prescription, we credit the initial assessment to you.
3 monthsCHF 29.– credited
6 monthsCHF 49.– credited
12 monthsThe full CHF 99.– credited
Once, on your first subscription
The credit applies once per person and is deducted directly from the first payment of your subscription.
Money-back guarantee
If your doctor does not prescribe a treatment, we refund the CHF 99.– for the initial assessment in full.
Not eligible, nothing paid
If the questionnaire shows that orva is not the right fit, you pay nothing at all.
What the price includes
You choose the term, your doctor chooses the formulation. The price follows the amount, not the ingredient.
In the initial assessment
CHF 99.–one-off
- Questionnaire and photos online
- Assessment by a Swiss doctor
- Prescription if a treatment is medically appropriate
- Follow-up questions in chat during the assessment
In the subscription
fromCHF 74.–per month
- Individually made in Switzerland
- Delivery every three months, shipping included
- Usually with you within 3 to 7 business days
- Medical check-ins after 3, 6 and 12 months, the first one included
- Care team in the portal for your questions
- Chat with your doctor included
- Cancel anytime, effective at the end of the term
Two routes after the prescription
With a subscription
A licensed Swiss pharmacy prepares your formulation for you and sends it every three months. You pay the chosen term upfront, with the credit already deducted from the first payment. Chat with your doctor is included in the subscription.
Prescription only
If a treatment is appropriate, you can also get just a prescription for a ready-to-use medicinal product. You receive the original prescription by post and redeem it at a pharmacy of your choice. The first medical check-in is included, each further one costs CHF 59.–. A question to your doctor costs CHF 39.–.
When you pay what
Before the medical assessment
You pay CHF 99.– for the initial assessment before your doctor reviews your details.
After the prescription
You choose the term and pay it upfront as one amount. The credit is already deducted.
At the end of the term
Without cancellation your subscription renews at the regular price. You can cancel at any time in your account, effective at the end of the paid term.
Accepted payment methods
Health insurance
In Switzerland, neither basic nor supplementary health insurance covers treatment for hereditary hair loss. You pay for the assessment and treatment yourself, at fixed prices you know upfront.
More in the cost guideQuestions about costs
How much does treatment cost?
The medical initial assessment costs a one-time CHF 99.–. It covers the review of your information by a Swiss doctor, including a prescription if a treatment is medically appropriate. If you then choose a subscription, the initial assessment is credited toward it in part or in full, depending on the term you choose. We show the subscription cost and the exact credit transparently before you check out. You can also choose a prescription without a subscription. You then pay for the medicines separately at your pharmacy.
Can I get just a prescription without a subscription?
Yes. If treatment is medically appropriate for you, you can get a prescription for a ready-made medicine without a subscription. You receive your original prescription by post, usually within 7 business days, and redeem it at the pharmacy of your choice. You pay for the medicines separately, directly at the pharmacy. The initial medical assessment does not commit you to a subscription.
What ongoing costs can I expect with a prescription without a subscription?
Your first medical follow-up (check-in) is included. Each further follow-up costs CHF 59.–. Your doctor reviews your treatment and decides whether to renew your prescription. The first prescription is usually issued for up to 3 months. After that, depending on your doctor’s assessment, repeat prescriptions for up to 12 months may be possible. Your doctor decides how often you need a follow-up and a new prescription, in consultation with you. Nothing renews automatically.