Treatment5 min readPublished October 15, 2025

Online Doctor for Hair Loss in Switzerland: How It Works

Telemedicine for hair loss in Switzerland: every step from online consultation to discreet delivery.

Author: Beda Diggelmann · Founder & CEO orva

Telemedicine makes hair loss treatment in Switzerland more accessible, discreet, and convenient. Instead of long waiting times and in-person visits, you receive professional medical care from home.

Is online treatment safe and legal?

Yes—online hair loss care in Switzerland is fully legal and safe. Licensed Swiss physicians with full accreditation provide the consultations, following the same standards as traditional offices. The entire process complies with GDPR/DSG regulations to protect your privacy. All legal requirements for prescriptions are met. Health insurers increasingly accept telemedicine, although reimbursement is evaluated on a case-by-case basis.

From consultation to delivery

Step one is a quiz plus medical questionnaire that takes about 5 to 10 minutes. You answer questions about your hair loss pattern and medical history and can optionally upload scalp photos. All data is encrypted. In step two, a Swiss doctor reviews your information within 24 to 48 hours, evaluates your eligibility, and recommends the optimal therapy. If necessary, they reach out for clarifications or adjustments.

Step three starts once you are approved: a digital prescription is issued and sent to our Swiss partner pharmacy, where your personalized treatment is prepared. Pricing is transparent with no hidden fees. Step four is discreet delivery, typically within 2 to 5 days. Shipping is neutral and discreet to any Swiss address—Zurich, Basel, Bern, Geneva, Lausanne, and beyond. You receive tracking details and can optionally pick up the medication at the pharmacy.

Treatments available via telemedicine

Telemedicine in Switzerland covers multiple evidence-based therapies. Finasteride is available orally and topically. Minoxidil comes in various strengths and formulations. Personalized topicals combine several active ingredients. Dutasteride can be prescribed for specific indications. Supplements and supportive products can be added where appropriate.

Long-term care and adjustments

Online care does not mean less follow-up. Regular check-ins ensure your treatment stays on track. Dosages can be adapted when needed, and progress plus side effects are monitored continuously. You can contact your medical team anytime, and renewals or adjustments are straightforward.

Advantages over traditional visits

Online treatment offers several advantages: no waiting rooms, no travel, complete discretion, and equal access for rural areas. You can complete the consultation whenever it fits your schedule. Continuity of care is maintained because you stay with the same physician over time. Telemedicine is often more cost-effective than private clinics. With orva you receive the same professional standard as an in-person visit—delivered by licensed Swiss doctors, held to the highest quality benchmarks, and shipped discreetly nationwide.

Ready for your personalized treatment?

Use our knowledge and start your tailored Swiss hair loss care.