About Our Treatments

orva is a telemedicine platform that connects patients with licensed Swiss physicians and a Swiss pharmacy. The platform enables patients to complete a medical questionnaire. The answers are transmitted 1:1 to the treating physician, without orva analyzing or deriving medical conclusions from this data.

All diagnostic and therapeutic decisions are made exclusively by licensed Swiss physicians. orva itself does not sell, prescribe, diagnose or manufacture any medications.

Patients select a treatment from our offerings or use the Topical Builder for a customized formulation. They then complete a medical questionnaire that serves as a basis for the physician's assessment. Based on the information provided, the physician decides whether a treatment is suitable and issues a prescription if appropriate. The prescription is digitally transmitted to the partner pharmacy, which compounds the medication and ships it directly to the patient.

Before the first treatment, we verify the patient's identity through a secure identity verification process.

Telemedicine consultation is suitable for patients who do not have acute symptoms and do not require an in-person physical examination. If other conditions or contraindications are suspected, the physician will recommend an in-person consultation.

With our Topical Builder, patients can create a customized topical solution. The final composition is reviewed by the treating physician and prescribed as a magistral formulation if medically appropriate. The selection of ingredients and concentrations is entirely the responsibility of the prescribing physician.

The Topical Builder is a selection tool without medical logic. It does not provide recommendations, perform calculations, or evaluate selections medically.

Our contract physicians can prescribe the following ingredient categories. Availability depends on individual medical assessment.

Some ingredients are approved as finished medicinal products by Swissmedic and have been reviewed for quality, safety and efficacy.

Most of our personalized treatments are prepared as magistral formulations. These are compounded specifically for the individual patient in a pharmacy according to medical prescription. The responsibility for the prescription lies with the treating physician, manufacturing with the pharmacy.

Under Art. 9 para. 2 lit. a of the Therapeutic Products Act (TPA), magistral formulations are exempt from Swissmedic authorization. These are custom preparations that do not undergo standardized review. The prescribing physician and compounding pharmacy bear full responsibility for these products.

All medications are exclusively manufactured and shipped by licensed Swiss pharmacies. Our contract pharmacies are subject to supervision by cantonal health authorities and comply with Good Manufacturing Practice (GMP) requirements. Active ingredients are sourced from qualified suppliers and meet pharmacopoeia requirements.

orva provides a communication platform and facilitates connections between patients, physicians and pharmacies. The platform does not perform medical analyses and does not make treatment decisions. The treating physician is responsible for medical assessment and prescription. The pharmacy is responsible for proper manufacturing and shipping.

For information about how we process your health data, please see our Privacy Policy.

Before treatment, you will receive comprehensive information about the possible risks, side effects and interactions of the ingredients used. A detailed overview can be found in our drug directory.

The facilitation of medications through our platform is carried out in accordance with the Swiss Therapeutic Products Act (TPA), the Medicinal Products Ordinance (VAM) and cantonal health laws. Prescription is exclusively by licensed Swiss physicians, dispensing by pharmacies with valid operating licenses and mail-order permits.